Deniz Spa & Resorts - Wellness Retreats

Deniz Spa & Resorts ("we," "us," or "our") is committed to protecting the privacy of our guests and users of our online platform. This Privacy Policy explains how we collect, use, and disclose information about you when you use our site, book services, or interact with us. This policy complies with all applicable data protection laws, including the General Data Protection Regulation (GDPR).

Information We Collect:

We collect information you provide directly to us, such as when you book a service, make a reservation, contact us through our website or by phone, or participate in a wellness retreat. This information may include your name, contact details (email address, phone number), address, payment information, dietary restrictions, and any health conditions relevant to your spa treatments. We may also collect information automatically through the use of cookies and similar technologies when you visit our site. This may include your IP address, browser type, operating system, and pages visited.

How We Use Your Information:

We use the information we collect to:

Process your bookings and reservations.
Provide you with the services you request.
Respond to your inquiries and communicate with you.
Improve our services and website.
Personalize your experience on our online platform.
Comply with legal obligations.

We will only use your personal data for the purposes for which it was collected, unless we reasonably believe we have another legitimate reason to do so.

Sharing Your Information:

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us with our business operations, such as payment processors and website hosting providers. These providers are contractually obligated to protect your information and are only permitted to use it for the purposes we specify. We may also disclose your information if required by law or legal process.

Your Rights:

You have the right to access, correct, update, or delete your personal information. You also have the right to object to or restrict the processing of your personal information, and the right to data portability. You can exercise these rights by contacting us at the address below.

Data Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy:

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

If you have any questions about this Privacy Policy, please contact us at:

Deniz Spa & Resorts
12 Zambak Street, Floor 3
Antalya, Antalya 07100
Turkey

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website.